What do your customers think and say about you?
Let's Find Out
Our team will do a short consultation with you. Very short.
Afterward, we'll use our unique feedback platform to drill down on the experience your customers are having with your organization.
Before you know it, you'll be holding your customers' words in your hands. Our in-depth analytics will help you focus your efforts as you power your business up to the next level.
Our business is your success!
In a few weeks, you'll know things about your business that would surprise you if you heard them today.
Let's create the agenda for your next team meeting.
Quantitative vs. Qualitative
Quantitative: Those 1-5 ratings you are constantly asked to fill out every time you interact with a business.
Question: As a business owner, what do you change when when you get a score of 3.7 ?
Answer: Nothing. You call a meeting!
Qualitative is different.
It's a conversation with your customers - not items to rate. We get their top-of-mind thoughts about your business and give you insight into what they say about you to prospects.
Our process maximizes response rates and and has low impact on your customers and your staff.
We believe your customers are not only the lifeblood of your business but they can also be your most insightful teachers.
• ACTIONABLE RESULTS
• LOW IMPACT ON CUSTOMERS
• LOW IMPACT ON STAFF
• QUICK TURN AROUND
Two Minute Customer Feedback is a part of the Two Minute Feedback family of businesses that include easy-to-use feedback and performance management tools.